Refund Policy

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Refund Policy

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At MBC Mobile Car Valet, we aim to provide every customer with high-quality, reliable car valeting services across Kent and Medway. Please read our refund and rescheduling policy below.

 

Payment Terms

We do not take any payment upfront. All payments are made upon completion of the service, once you’re satisfied with the result.

This ensures you only pay for the service after it's been delivered.

 

Refunds

Since we don’t charge customers in advance, no refunds are issued. If you have any concerns about the service provided, please let us know immediately so we can resolve it on-site.

 

Rescheduling

We understand that plans can change. If you need to reschedule an appointment, please contact us as soon as possible by:

• Phone call

• Text message

• WhatsApp

 We’ll do our best to accommodate your new preferred date and time.

 

Contact

If you have any questions about this policy, feel free to get in touch via phone, text, or WhatsApp.